Thank you for visiting our web site. General Data Protection Regulations (GDPR) became effective in May 2018. With that in mind, we would like you to understand how we collect, store and use your personal data.
Collection of your personal information
In order to provide the professional service you require from us, we need to ask you for some personal information. We may ask for your basic contact information (such as name, telephone numbers, postal and email addresses). We may also ask for variable additional information that we need in order to provide the professional service that you require from us.
Storage, processing and retention of your information
Information we hold may be stored on computer or written project notes in a typical secure office environment. We retain your information for as long as reasonably necessary to provide our products and services to you, and to maintain records to satisfy tax and other legal requirements.
Sharing your personal information
Your personal information will be used by us solely for the purpose of directly servicing your needs. Very occasionally we may need to share some of your information in order to complete our service obligations to you - for example, we may need to share your contact details in order that a third party can deliver a product to you. Apart from where necessary to fulfill our service obligations to you, or where necessary to satisfy tax and other legal requirements, your information will never be shared or sold for commercial gain.
Your rights with respect to the information we hold
You are entitled to access the personal information that we hold about you. If any information we hold is inaccurate you can ask us to correct it. You can also ask us to delete your information - we will do this unless it prevents us fulfilling our service obligations to you or meeting any tax, legal or regulatory obligations.
We may contact you by telephone, post or email in order to provide you with a full and professional service. This could be to directly service your individual needs, or for more general communications that we think might be of benefit to you. We do not operate any form of mass postal, telephone or email marketing. You can ask that we do not send you communications using any of the contact details we hold on our records.
Use of web site - cookies
A cookie is a small computer file containing information that a web site transfers to your computer when you visit asite. Most browsers are set to accept cookies but you can set your browser to reject cookies if you wish (please refer to your browser use instructions or help guide). You can also find out more about cookies here: www.aboutcookies.org
We do not knowingly use any form of cookies or tracking.
Use of web site - general
We have taken great care in the design, content and presentation of this web site in order to give you an accurate and fair reflection of our services. If you are in any doubt about whether our services are appropriate for your needs please contact us. Site content is not to be reproduced without our prior permission.
Use of web site - contact form
If you use the contact form to contact us, the information you enter into the form is sent to us as a standard non-encrypted email. We receive and store that information on an office computer. We will use that information to respond to your request.
We may make changes and updates to these policies without giving notice as and when we need to. Our most up to date policies will be available on our web site.
If you require any clarification about our GDPR, privacy, data handling, cookies or web policies, please contact us for assistance.
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